1. Content of our online offer
Pensaki GmbH makes every effort to ensure that the material contained on its websites is always updated, accurate and complete. Nevertheless, we exclude any guarantee for the topicality, correctness and completeness of the presented information. Any liability claims against Pensaki GmbH that concerns material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, unless Pensaki GmbH can be proven to have acted with intent or gross negligence.
2. External references and URLs
In the case of direct or indirect references to external websites via URLs (links) which reside outside the area of responsibility of Pensaki GmbH, only the provider of the page to which reference was made is liable. URL stands for Universal Resource Locator, and has come to mean Web address more or less.
3. Copyrights and Trademarks
All brands and trademarks mentioned within our online offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The fact that a trademark is mentioned shall not lead to the conclusion that it is not protected by the rights of third parties. The copyright for published items created by the author himself remains solely with the author of the pages. Duplication or use of such images and texts in other electronic or printed publications is not permitted without the express consent of Pensaki GmbH.
Some URLS / links on our pages lead to contents of other external providers. We have no influence on the design and content of the pages that all these links redirect to. We thus dissociate ourselves hereby explicitly from all content on all linked sites of third parties. This declaration applies to all links on these sites. We assume no liability for the correctness and topicality of the information and links on our pages. In the event of incorrect information or errors, please inform us by sending an email to wmaster @ pensaki.com.
Information about the EU Online Dispute Resolution
The ODR platform is an official website managed by the European Commission to help consumers and retailers resolve their disputes out-of-court. If you have a complaint, or believe that we have not handled your complaint to your satisfaction, please contact us through the following link: https://www.pensaki.com/en/contact/ before sending a complaint through the ODR platform. At Pensaki we take customer service very seriously and we adopt the highest standards when it comes to managing, responding to and resolving our customers’ concerns.
In the first quarter of 2016, the EU Commission has provided an Internet platform for the online settlement of disputes (so-called “OS platform”). The OS platform is intended to serve as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The EU-Commission offers a platform for out of Court dispute settlement. Users are given the opportunity to settle disputes regarding online orders out of Court. The dispute settlement platform can be found here: //ec.europa.eu/consumers/odr/
Our e-mail contact for customer complaints: firstname.lastname@example.org
These legal statements do not replace the general terms and conditions of Pensaki GmbH, which you will find marked accordingly on our websites. Our general terms and conditions (GTC) govern the contractual relationship between Pensaki GmbH and all customers. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German. Here you find the general terms and conditions of Pensaki GmbH.
Our data protection declaration is intended to inform you as a user of pensaki.com about the type, scope and purposes of the collection and use of personal data by Pensaki GmbH, Reilsheimer Straße 15, 69245 Bammental (hereinafter referred to as “Pensaki”). This data protection declaration clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the associated websites, functions and content as well as external online presences, such as our Social Media Profile. (hereinafter jointly referred to as “online offer”). Here you find our GDPR-compliant data protection policy.
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All rights reserved.